Last Updated: May 29, 2026

This SMS Policy, Privacy Policy, and Terms and Conditions explains how Aspire In Home Care collects, uses, protects, and manages information related to text messaging/SMS communications. This policy applies to users, customers, and individuals who choose to communicate with or receive messages from Aspire In Home Care by text message/SMS.

By providing your mobile phone number and opting in to receive text messages/SMS from Aspire In Home Care, you agree to the terms described below.

1. SMS/Text Messaging Program Description

Aspire In Home Care may use text messaging/SMS to communicate with customers and users for non-marketing and non-promotional purposes only.

SMS/text messages may include, but are not limited to:

• Appointment reminders
• Service-related updates
• Account or customer service notifications
• Scheduling confirmations
• Follow-up messages related to services requested by the customer
• Important business or service communications

Aspire In Home Care does not use SMS/text messaging for marketing or promotional messages unless separate written consent is obtained where legally required.

2. How Users Opt In to SMS/Text Messages

Users may provide consent to receive SMS/text messages from Aspire In Home Care through one or more of the following approved methods:

• By submitting a form on our website at https://www.aspireinhomecare.com and selecting the SMS/text messaging consent option.
• By providing verbal consent to a representative of Aspire In Home Care.
• By providing written consent through a paper or electronic form.
• By initiating a text message conversation with Aspire In Home Care.
• By replying START to opt in, where applicable.

Please remove any opt-in method above that does not apply to your business. The final published policy should only include the actual consent method used by Aspire In Home Care and listed on the Campaign Registration Form.

Consent to receive SMS/text messages is not a condition of purchasing any goods or services.

3. Message Frequency

Message frequency may vary depending on your interaction with Aspire In Home Care and the nature of the service or communication. You may receive messages only when necessary for customer service, appointment reminders, service updates, or related business communication.

4. Message and Data Rates

Message and data rates may apply to SMS/text messages sent or received, depending on your mobile carrier and mobile phone plan.

Aspire In Home Care is not responsible for any charges from your mobile carrier related to SMS/text messaging.

5. How to Opt Out of SMS/Text Messages

You may opt out of receiving SMS/text messages from Aspire In Home Care at any time.

To stop receiving SMS/text messages, reply:

STOP

After you reply STOP, you may receive one final confirmation message stating that you have been unsubscribed. After this, you will no longer receive SMS/text messages from Aspire In Home Care, unless you opt in again.

You may also contact us directly at:

Phone: (510) 501-4901
Email: info@aspireinhomecare.com

6. How to Get Help

For assistance with SMS/text messaging, you may reply:

HELP

You may also contact Aspire In Home Care directly:

Phone: (510) 501-4901
Email: info@aspireinhomecare.com
Website: https://www.aspireinhomecare.com

7. Data Collection and Use

When you opt in to receive SMS/text messages, Aspire In Home Care may collect and use the following information:

• Your name
• Your mobile phone number
• Your SMS/text messaging consent status
• Date, time, and method of consent
• Message history related to customer service or business communications
• Any information you voluntarily provide through SMS/text communication

This information is used only to provide customer service, respond to inquiries, send service-related communications, manage appointments or requests, and maintain records of SMS/text messaging consent.

8. Data Sharing and Privacy Assurance

Aspire In Home Care does not sell, rent, share, or disclose SMS/text messaging consent information, mobile phone numbers, or SMS-related personal information to third parties or affiliates for marketing or promotional purposes.

SMS opt-in data and consent will not be shared with third parties or affiliates.

We may only share information where necessary to provide requested services, comply with legal obligations, protect our rights, prevent fraud or abuse, or operate required business systems and communication platforms. Any such sharing is limited to the purpose of supporting our business operations and is not for third-party marketing.

9. Data Retention

Aspire In Home Care retains SMS/text messaging records and consent information only as long as reasonably necessary for business, legal, compliance, and recordkeeping purposes.

This may include retaining records of opt-in consent, opt-out requests, customer service communications, and related SMS/text message history.

10. Security

Aspire In Home Care takes reasonable administrative, technical, and organizational measures to protect personal information and SMS/text messaging data from unauthorized access, misuse, loss, disclosure, or alteration.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

11. User Responsibilities

By using SMS/text messaging to communicate with Aspire In Home Care, you agree to:

• Provide accurate and current contact information.
• Use respectful and lawful communication.
• Not send abusive, harmful, fraudulent, or inappropriate messages.
• Notify us if your mobile number changes or is no longer in your possession.
• Opt out if you no longer wish to receive SMS/text messages.

12. Changes to This SMS Policy

Aspire In Home Care may update this SMS Policy, Privacy Policy, and Terms and Conditions from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Your continued use of SMS/text messaging with Aspire In Home Care after any updates means you accept the revised policy.

13. Contact Us

If you have questions about this SMS Policy, Privacy Policy, or Terms and Conditions, please contact us:

Aspire In Home Care
Address: 1800 Sutter Street Suite 500, Concord, CA 94520
Phone: (510) 501-4901
Email: info@aspireinhomecare.com
Website: https://www.aspireinhomecare.com